{"id":44804,"date":"2025-07-21T12:01:05","date_gmt":"2025-07-21T06:31:05","guid":{"rendered":"https:\/\/wadhwanifoundation.org\/?post_type=podcast&p=44804"},"modified":"2025-08-29T14:45:08","modified_gmt":"2025-08-29T09:15:08","slug":"career-transformation-on-leadership-ownership-by-jagjit-singh-national-ld-head-subway-india","status":"publish","type":"podcast","link":"https:\/\/wadhwanifoundation.org\/es\/podcast\/career-transformation-on-leadership-ownership-by-jagjit-singh-national-ld-head-subway-india\/","title":{"rendered":"Career Transformation on Leadership & Ownership by Jagjit Singh, National L&D Head, Subway India"},"content":{"rendered":"
Welcome and Introduction<\/span><\/h6>\n

Speaker: Shang Gupta, Community Manager at Wadhwani Foundation<\/span><\/p>\n

Introduction to the Session:<\/span><\/p>\n

Warm welcome to the inaugural session of the Career Transformation Masterclass.<\/span><\/p>\n

The masterclass series will cover topics on leadership, career insights, and life-long learning to help individuals grow both professionally and personally.<\/span><\/p>\n

Participants will hear from industry leaders and gain valuable insights.<\/span><\/p>\n

Agenda Overview<\/span><\/h6>\n

Session Content:<\/span><\/p>\n

The first session will focus on Leadership and Ownership:<\/span><\/p>\n

What it takes to be a leader.<\/span><\/p>\n

Understanding leadership beyond a position.<\/span><\/p>\n

Creative thinking and making a great first impression.<\/span><\/p>\n

After the speaker\u2019s insights, a Q&A session will be held, managed by Rucha, who will take audience questions.<\/span><\/p>\n

The speaker, Mr. Jagjit Singh, will discuss his experiences in the Learning & Development (L&D) space.<\/span><\/p>\n

Speaker Introduction<\/span><\/h6>\n

Speaker: Shang Gupta introduces Mr. Jagjit Singh.<\/span><\/p>\n

Background of Jagjit Singh:<\/span><\/p>\n

Almost two decades of experience in the QSR (Quick Service Restaurant) industry.<\/span><\/p>\n

Currently EVP and Head of L&D at Subway India.<\/span><\/p>\n

Recognized as an emerging leader in L&D and a tech-driven advocate.<\/span><\/p>\n

Mr. Jagjit Singh\u2019s IntroductionCommunication and Financial Literacy<\/span><\/h6>\n

Mr. Jagjit Singh’s Perspective on Learning:<\/span><\/p>\n

Reflects on his journey starting 20 years ago when there was no internet or technology.<\/span><\/p>\n

Emphasizes the value of using current technology and resources effectively for growth.<\/span><\/p>\n

Acknowledges the long-standing relationship with the Vadari Foundation and the opportunity to share insights.<\/span><\/p>\n

Key Leadership Insights<\/span><\/h6>\n

Mr. Jagjit Singh’s Leadership Journey:<\/span><\/p>\n

Talks about the early stages of his career and how technology has evolved.<\/span><\/p>\n

Encourages the audience to leverage the technology available to stay ahead.<\/span><\/p>\n

Mentions the importance of managing people and building a successful team.<\/span><\/p>\n

Stresses the significance of leadership in various roles, from shift manager to CEO.<\/span><\/p>\n

The Framework for Leadership<\/span><\/h6>\n

The Five Key Principles for Effective Leadership:<\/span><\/p>\n

Building trust with teammates.<\/span><\/p>\n

Earning respect (not demanding it).<\/span><\/p>\n

Effective communication \u2013 Both verbal and non-verbal.<\/span><\/p>\n

Feedback culture \u2013 Giving and receiving feedback.<\/span><\/p>\n

Delegation \u2013 Learning to trust others and empower them to act.<\/span><\/p>\n

Jagjit emphasizes that leadership is about influencing others to perform well and achieve business goals.<\/span><\/p>\n

How to Build Trust and Respect<\/span><\/h6>\n

Building Trust through Actions:<\/span><\/p>\n

Keep your commitments.<\/span><\/p>\n

Be transparent and communicate openly.<\/span><\/p>\n

Competence is key: Show your expertise and consistently deliver.<\/span><\/p>\n

Think of others’ best interests before your own.<\/span><\/p>\n

Show confidence in people and build a professional image.<\/span><\/p>\n

Use respectful communication and polite language.<\/span><\/p>\n

These actions will help build trust and respect in a team.<\/span><\/p>\n

Communication Skills for Leadership<\/span><\/h6>\n

Effective Communication for Leaders:<\/span><\/p>\n

Verbal Communication: Be clear, concise, and action-oriented.<\/span><\/p>\n

Tone of Voice: Adjust the tone based on the situation.<\/span><\/p>\n

Body Language: Non-verbal cues play a significant role in how communication is perceived.<\/span><\/p>\n

Active Listening: Pay attention, ask questions, and respond thoughtfully.<\/span><\/p>\n

Clear Requests: Make direct and actionable requests to ensure clarity.<\/span><\/p>\n

Creativity and Problem-Solving<\/span><\/h6>\n

Creative Thinking in Leadership:<\/span><\/p>\n

Encourage creativity and challenge the status quo.<\/span><\/p>\n

Leaders should seek out creative solutions to problems and be open to new ideas.<\/span><\/p>\n

Emphasizes the importance of being solution-oriented rather than focusing on problems.<\/span><\/p>\n

Investing in Yourself<\/span><\/h6>\n

Self-Development for Leadership:<\/span><\/p>\n

Focus on both mental and physical fitness to be a well-rounded leader.<\/span><\/p>\n

Continuously work on improving yourself, as leaders lead by example.<\/span><\/p>\n

Be proactive in your learning and growth to become an effective leader.<\/span><\/p>\n

The Q&A Session<\/span><\/h6>\n

Q&A with Mr. Jagjit Singh:<\/span><\/p>\n

Q1: “Are there any shortcuts to influence people who don\u2019t have motives?”<\/span><\/p>\n

Jagjit challenges this notion, stating that everyone in an organization has a purpose and the focus should be on inspiring and motivating them.<\/span><\/p>\n

There are no shortcuts; influence comes with building trust, setting clear expectations, and leading by example.<\/span><\/p>\n

Q2: “How to convince a person with a different mindset to do work?”<\/span><\/p>\n

Emphasizes the importance of diverse perspectives in a team.<\/span><\/p>\n

Effective leadership involves respecting different opinions and finding common ground while guiding the team towards a shared goal.<\/span><\/p>\n

Q3: “What is the fastest mode of formal communication?”<\/span><\/p>\n

Formal communication should be clear, concise, and action-oriented with timelines.<\/span><\/p>\n

Q4: “How can we become effective listeners?”<\/span><\/p>\n

Jagjit advises practicing active listening, reflecting, and paraphrasing what the other person says to ensure mutual understanding.<\/span><\/p>\n

Reflexiones finales<\/span><\/h6>\n

Final Words:<\/span><\/p>\n

Jagjit concludes by reiterating the importance of leadership, ownership, and creativity.<\/span><\/p>\n

He encourages the audience to focus on personal growth, develop communication skills, and build trust within their teams.<\/span><\/p>\n

Leadership is a continuous journey of learning, action, and reflection.<\/span><\/p>","protected":false},"featured_media":45135,"parent":0,"template":"","meta":{"_acf_changed":false},"categories":[],"class_list":["post-44804","podcast","type-podcast","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wadhwanifoundation.org\/es\/wp-json\/wp\/v2\/podcast\/44804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wadhwanifoundation.org\/es\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/wadhwanifoundation.org\/es\/wp-json\/wp\/v2\/types\/podcast"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wadhwanifoundation.org\/es\/wp-json\/wp\/v2\/media\/45135"}],"wp:attachment":[{"href":"https:\/\/wadhwanifoundation.org\/es\/wp-json\/wp\/v2\/media?parent=44804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wadhwanifoundation.org\/es\/wp-json\/wp\/v2\/categories?post=44804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}